Incoming Documents and Payment Demands — Automated End to End

A system that collects documents from every channel, extracts the data, and manages each payment demand until it is closed — with a WhatsApp bot talking to suppliers, on automation infrastructure that costs compute only.

Incoming document collection and payment demand management

The client

Kohanim — a business that receives incoming documents from many suppliers and manages ongoing payment demands against them.

The challenge

Documents arrive through different channels, the data inside them is read by hand, and every payment demand is tracked on its own: who paid, who did not, what is missing, what is already handled. Manual work with no end to it and no single source of truth.

What we built

One solution for the whole chain, from the document that arrives to the demand that gets closed:

  • Every incoming channel lands in one place
  • Automatic extraction of the data from each document (OCR) into a proper record
  • Payment demands managed end to end: opened, tracked, reminded, closed
  • A WhatsApp bot that carries all supplier communication — no phone calls, no hand-written email
  • The whole automation stack owned by the client, at compute cost only, on a provider the client picks

The outcome

One process from end to end: the document arrives, the data is extracted, the payment demand opens and is managed until it is closed. No more "where is the document" and "who handled this", and supplier communication runs through one orderly channel — with no monthly licences and no lock-in to a single vendor.

Impact

  • The process: End to end
  • Supplier channel: WhatsApp bot
  • Infrastructure cost: Compute only — no licences